Privacy Notices

We do update our Privacy Policy from time to time, so please do check for updates of this Notice. Please click on the relevant section below to view our policies.


Privacy Notice | Trade

Privacy Notice | Consumers


To find out more about our Privacy Notices or to make contact with the HETAS team, please use the details below:

  • Email our dedicated mailbox for any GDPR queries, including requests to change or delete your personal data, or confirmation of the data which we hold: [email protected]
  • Call us on 01684 278170
  • Contact us in writing at Severn House, Unit 5, Newtown Trading Estate, Green Lane, Tewkesbury GL20 8HD.

If you are dissatisfied with our protection of your personal data, you have the right to raise a complaint with the Information Commissioner’s Office at www.ico.org.uk